If you would like to receive a refund, please notify us by email within 48 hours. If 48 hours have lapsed, unfortunately you will not be eligible for a refund. 

Any returned item(s) must be unused and in the same condition in which you received them. Any items which are returned with make up or fake tan residue will unfortunately not be refundable. 

Once we receive the returned item(s), we will inspect the condition. If the item(s) meet the Returns criteria above, you will receive an email confirming that your refund has been processed. If the item(s) do not meet the above criteria, we will email you to arrange redelivery of your item(s). 

Refunds within the UAE that are paid by credit card, debit card or Apple pay will be refunded within 24 hours. If you are an international customer, your refund may take slightly longer to be credited to your account. 

If upon receipt of an item you identify that it is damaged, please email with a photograph and explanation within 24 hours. If you receive an item and it does not fit, please email within 48 hours to exchange for another size. 

Contact form